FAQ's

This section provides answers and assistance in respect of a wide variety of items relating to your trading relationship with Alsim.

Use the tabs above to select your general area of interest. This will provide a list of relevant FAQs.

If you cannot find the answer to your question, please Ask a Question or Request a call back.

Q :	How do you ensure that you meet quality standards?
A :	Please click here to view our quality section.

Q :	What do I do if I have an invoice query?
A :	Please contact our accounts department immediately with any invoice queries. Click here to link to our contacts section where you will find a direct accounts email address as well as telephone and fax numbers

Q :	How do I apply for a credit account?
A :	Please click here to link to our trading terms section where you can view our payment options.

Q :	Where do I send payments or remittance advice documents?
A :	Please click here to link to our Contact section which provides telephone, fax, email and address details.

Q :	To whom do I make the cheques payable?
A :	Please click here to link to our trading terms section where you can view our payment options.

Q :	What are your bank details to payment by CHAPS or BACS?
A :	Please click here to link to our trading terms section where you can view our payment options.

Q :	How do I pay for your products and services?
A :	Please click here to link to our trading terms section where you can view our payment options.

Q :	What are your terms of trade?
A :	Please click here to link to our trading terms section where you can get an overview of our trading philosophy and download a copy of our standard terms and conditions.

Q :	How can I contact Alsim?
A :	Please click here to link to our Contact section which provides telephone, fax, email and address details.

Q :	What is your address?
A :	Please click here to link to our Contact section which provides telephone, fax, email and address details.

Q :	Can I obtain directions to your site?
A :	Please click here to link to our Contact section which provides detailed maps and directions for download.