Philosophy
Alsim’s trading philosophy centres on the ongoing development of each customer relationship to that of a working partnership. We look beyond the single sale towards the creation of longer term associations operating to the mutual benefit of both customer and supplier alike.

We aim to create and develop these relationships on the basis of industry leading product quality and availability, customer service, and competitive pricing, together with a clear vision of the requirements of our customers.

We endeavour to get it right first time, every time. However, if we do make a mistake, we aim to rectify the problem as quickly as possible, and then also develop the relevant processes as necessary in order to minimise the possibility of a re-occurrence of the issue.

Terms & Conditions
Trading relationships that are built on trust and mutual understanding do not generally require extensive reference to terms and conditions.

At the same time we cannot ignore the commercial realities of the business world today, and we must therefore conduct all business on the basis of clearly defined terms and trading parameters in order to avoid the possibility of misunderstanding or disagreement at a later stage.

All prices will be accompanied by a layout drawing, where relevant, illustrating our interpretation of your requirements, and will be submitted in writing. All prices exclude VAT at the standard rate. All products and services will be supplied according to our standard terms and conditions of trade, which are available for download by clicking on the adjacent link.

Credit Accounts
All products and services will be supplied on a pro-forma basis until such time as a credit account has been established. We will require such pro-forma payments to clear into our bank account before we will commence manufacture of a building or supply a service.

An account application form can be downloaded by clicking on the adjacent link. This form should be completed as appropriate, signed by an authorised signatory in confirmation of the details provided and acceptance of our standard terms, and returned by fax or post as indicated on the form.

All information provided on the application form will be treated in confidence. However, applicants should also please note that all accounts are insured through Euler Hermes UK to whom we may provide certain information from the form as part of our application for the required trading credit limit.

The processing of credit applications can normally be completed in a short period of time, but we do recommend the early submission of customer applications in order to avoid any unnecessary delay at the time of order.

Payment Options
We currently accept payments of pro-forma or standard invoices by BACS, CHAPS or cheque.

Please contact our accounts department by email or telephone using the details included in our contact section in order to request our bank account information for BACS and CHAPS payments.

Please make all cheques payable to Alsim System Building Limited and post them to our main address as detailed in our contact section.

We can accept remittance advice documents for all types of payment by email, fax or post as detailed in our contact section.